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Manila Times Business

Building Global Trust in the AI Search Era: DigiMentumPR Explores the Future of PR for Technology Brands

SHENZHEN, China, Sept. 12, 2026 (GLOBE NEWSWIRE) -- As artificial intelligence reshapes how consumers discover, evaluate and choose products, traditional public relations is entering a new era. At the IEAE Shenzhen International Consumer Electronics Exhibition this month, Desmond Ip former Block (formerly Square) Engineer, Co-founder and COO of DigiMentumPR shared insights into how AI search is changing brand discovery and why technology companies increasingly need to build not only media visibi

Context & Analysis

The bigger story is not the exhibition itself, but that the first stop in many purchase decisions may no longer be a newspaper, website, or social feed. When shoppers ask an AI assistant for a phone, a smart home device, or a software tool, they expect a synthesized answer rather than a list of links. That changes the job of brand communication: visibility is no longer only about being mentioned by journalists; it is about whether reliable, structured information can be retrieved and trusted by machine-generated recommendations. For DigiMentumPR and other PR firms pitching technology brands, the practical implication is that reputation now has to survive machine interpretation.

For Philippine businesses, this matters because the country’s digital economy continues to blend global platforms with local commerce habits. A Manila-based gadget seller, a software startup, or even a food delivery brand may be discovered through an AI chatbot before a human sees its website. If product descriptions are vague, reviews are scattered, or claims lack context, the brand may simply disappear from the answer. For technology firms, that raises the value of clear technical documentation, credible third-party coverage, and consistent data across app stores, e-commerce pages, and press materials.

The regulatory angle is also relevant. Philippine rules already emphasize truthful advertising, consumer protection, data privacy, and oversight of digital financial services. As AI systems become intermediaries in recommendations, companies should treat AI visibility as an extension of compliance, not a marketing shortcut. Misleading product claims can now propagate faster when they are absorbed into generative answers.

What to watch next is whether local firms begin measuring brand performance in AI search results, not just website traffic or social impressions. The practical question will be simple: when a Filipino consumer asks an assistant for a recommendation, does the business show up accurately? That shift may push agencies, tech vendors, and SMEs to invest more in structured content, trusted partnerships, and clear evidence of quality before AI search becomes the default front door for commerce.

Analysis by IJE Software — original commentary on the story above.

This is an excerpt. Read the full article at the original source:

Source: manilatimes.net

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